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Glowframe

Questions and answers

Short answers about your overlay pack, setup and data.

How do I add the overlays to OBS Studio?

In OBS Studio, add a Browser Source to a scene, paste the hosted link of the scene from your delivery email or order page, and set the size to 1920 × 1080. That is it: the animation runs inside OBS. You can also point the Browser Source to the HTML file from your ZIP with the Local file option. The README in your ZIP walks through each scene.

Does it work with Streamlabs Desktop?

Yes. In Streamlabs Desktop, add a Browser Source and paste the same hosted link, at 1920 × 1080. The channel panels are plain PNG images you upload to your channel page.

Are the webcam frame, alerts and chat box transparent?

Yes. Those scenes have a transparent background, so your camera, game or chat shows through. The Starting soon, Be right back and Ending screens are full-screen.

How do the alerts work?

Glowframe gives you the alert designs, not an alert service. You can paste their HTML/CSS into the custom code of the alert tool you already use, or add them as browser sources you show when you want. Glowframe never connects to your streaming account.

How long does it take?

Our AI starts as soon as your payment is confirmed. Your pack is usually ready 2 to 5 minutes later; you get an email with the links, and the order page shows them too.

What if I don't like any of the 3 designs?

Write to us within 7 days of delivery and we will run the design once more for your channel, by hand on our side. If your pack is not delivered or a file is broken, we fix it or refund you, as stated in the terms of sale.

Can I get a refund?

Your pack is made right after payment, so the right of withdrawal ends once it is delivered (you agree to that when ordering). If your pack is not delivered or is broken, we fix it or refund you. The details are in the terms of sale.

Which AI is used, and what does it receive?

Claude, by Anthropic. It receives your channel name, the vibe text you typed and your colors if you chose any. It never receives your email or your payment details. It designs the themes; our own code builds the scenes.

Can I use the pack on my channel, and for sponsored streams?

Yes. You can use your pack on your own channel and your own videos, including streams that earn money. You cannot resell or share the designs as templates for other people.

What happens to my data and my files?

The downloadable ZIP and preview files are deleted from our servers after 30 days, so download your ZIP soon (the order record with your email and channel name is kept as an accounting record). The hosted overlay links stay active for 12 months and are then deleted; the copy in your ZIP keeps working on your computer.

Another question?

francois@rocket-ia.fr

Your channel name, on overlays nobody else has

Type your channel name, pick a pack, and paste your scenes into OBS Studio or Streamlabs Desktop a few minutes later.

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